Shipping & Handling

We strive to provide the best service possible, with the highest regards to quality and shipping. Here's what you can expect when placing an order with Rebel Garden Tools:

• All orders are shipped in discreet packaging for your privacy.

• Some tools ship in multiple packages.

• We work hard to have your order shipped out within 3 business days but sometimes we're swamped, so it could take up to 5 business days.

• We will ship your order using the service that has the lowest cost to us.

• Orders ship via USPS or via UPS.

• USPS First Class orders take 3-5 business days to arrive.

• USPS Parcel Select orders take 7-10 days to arrive.

• USPS Priority orders take 2-3 business days to arrive.

• International orders may take up to several weeks to arrive.

Contact us directly for special shipping inquiries such as expedited or international shipping options.

Return & Exchange Policy

We do not accept exchanges.

We can only accept returns of tools that are completely new, unused, thoroughly clean, undamaged, & properly packaged.

Customer is responsible for all shipping costs associated with returns.

Replacement Policy

We are not responsible for damage caused to tools purchased by you unless caused by a manufacturing defect.

We will only replace tools that have been damaged as the direct result of a manufacturing error.

Cancellations & Refunds Policy

If your order has not yet shipped, you may request a cancellation and a refund. If your order has already shipped, we cannot offer you a refund except in instances in which your order may be lost or damaged in transit.